Dough Baby Policies

ORDERING:

Orders can be placed up to 24-48 hours in advance, although the more notice we have the better; to ensure you are booked on our calendar. Orders placed within the 24-hour window may be subject to a rush fee, depending on the order placed.

Orders can be placed via Facebook, website inquiry or via phone (text or call) at 828-595-4491.


PAYMENTS:

Orders under $50 will require payment to be completed 1 week prior to the date the order is needed.

Orders $50-99 will require a non-refundable $25 deposit and payment to be completed 1 week prior to the date the order is needed.

Orders $100-199 will require a non-refundable $50 deposit and payment to be completed 1 week prior to the date the order is needed.

Orders over $200 will require a non-refundable 50% deposit and payment to be completed 1 week prior to the date the order is needed.

We accept payments via cash, check and credit card via Square (there will be a processing fee for orders over $50).


PICKUPS/DELIVERIES:

Our central pickup location to avoid a delivery fee is at the Marathon/Dunkin combo beside The Asheville Airport.

A delivery fee will apply if your order is delivered anywhere other than our pickup location.

We have a minimum of a $20 delivery fee, and the delivery fee could exceed $20 depending on the location and the item(s) being delivered.


CHANGE TO ORDERS:

All changes must be made before the final payment is due.


ORDER CONFIRMATION:

An order confirmation will be sent the week prior.


DESIGNS:

All design ideas you provide are helpful in determining what you are envisioning for your order, and we encourage you to send those ideas.

Please note: your order will NOT look exactly like the inspiration ideas you send, I will try my best to get it as similar as possible but unless it is a design/order I personally created, it will NOT look identical.

Thank you!


Would you like us to attend your event in our mobile horse trailer? Please contact us to inquire.